Source: BGR.com
One of many angry Sonos customers decided to take to the audio hardware company’s Facebook page on Wednesday, venting in a post all of her displeasure about the company’s announcement from Tuesday about the discontinuation of software support for Sonos’ oldest devices, which will effectively render those devices useless: “Can you imagine if Apple informed their loyal customers that they wo uld no longer provide updates on products that they had spent thousands of dollars purchasing?!!! Sonos walking away from their loyal consumers is the lowest of all business practices and the 30% discount is just adding insult to injury. On to Bose…..” Likewise, another customer left similar criticism on Sonos’ Facebook page: “Never ever buy Sonos. When they stop earning money on you, their products (get) discontinued. Shame.” And there were plenty of others like those, some probably too angry to reprint here. The reason for all this outrage? Sonos coming to the conclusion that many of its products, like the original Zone players, are too old to deserve software updates anymore, having reached in many cases the limits of their technical capabilities.
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