Source: Business Wire
REDWOOD CITY, Calif.–(BUSINESS WIRE)–Equilar announced the appointment of Linda Crawford, former Salesforce executive and long-time CRM industry veteran, to the company’s board.
71% Indians expect companies to accelerate digital initiatives: Salesforce
Source: Economic Times India
This is lower when compared to the global average of 88% who felt that way.
Microsoft teams with Adobe to topple Salesforce in the global CRM battle once and for all
Source: TechRadar
C3.ai, Microsoft and Adobe have joined forces to re-invent CRM with AI through a new joint go-to market offering.
New Salesforce Research Reveals that 87% of Irish Customers Expect Companies to Accelerate Digital Initiatives
Source: Irish Tech News
Salesforce, the global leader in CRM, has released the fourth edition of its state of the Connected Customer report which reveals that while a string of crises has affected all facets of life, including a fundamental shift in how customers connect with brands, factors like empathy, personalisation, convenience, and digital transformation are the keys to […]
Salto, which helps automate SaaS platforms, raises $27M Series A led by Bessemer Venture Partners (Frederic Lardinois/TechCrunch)
Source: Techmeme
Frederic Lardinois / TechCrunch : Salto, which helps automate SaaS platforms, raises $27M Series A led by Bessemer Venture Partners — Salto, a Tel Aviv-based open-source startup that allows you to configure SaaS platforms like Salesforce, NetSuite and HubSpot with code, is coming out of stealth today and announced that it has raised a $27 million Series A round.
Largest Chilean BPO, UpCom DTS, Deploys Bright Pattern Contact Center with NewGO, Leading Solution Consultant in Latin America
Source: Benzinga
SOUTH SAN FRANCISCO, Calif. , Oct. 27, 2020 /PRNewswire/ — Bright Pattern , a leading provider of AI-powered cloud contact center software , announced today that it was deployed by UpCom DTS. UpCom DTS is one of the leading business process outsourcers in Chile with over 1,700 collaborators. Bright Pattern was selected for its enterprise functionality, out-of-the box CRM integrations, AI-powered quality management solutions, and the ability to scale up and down from the cloud to support UpCom DTS’s clients seasonal demand fluctuations. Due to the pandemic, UpCom DTS needed a cloud platform that would empower remote agents and provide supervisors with critical omnichannel quality management features to manage disperse teams virtually. Additionally, they needed a contact center vendor with seamless integrations to their many CRM providers including: Microsoft Dynamics 365 , Salesforce , Zendesk , ServiceNow , Oracle Service Cloud , and more. UpCom DTS decided to deploy Bright Pattern Contact Center with the help of customer software experts at NewGO, a dedicated Bright Pattern partner.
Microsoft partners with Adobe and c3.ai to launch Salesforce rival
Source: Cloud Pro
C3 AI CRM is touted as the next generation of CRM that can harness mountains of data to give unique insights
Microsoft, Adobe, and C3.ai launch C3 AI CRM powered by Microsoft Dynamics 365, a new customer relationship management software to compete with Salesforce (Dina Bass/Bloomberg)
Source: Techmeme
Dina Bass / Bloomberg : Microsoft, Adobe, and C3.ai launch C3 AI CRM powered by Microsoft Dynamics 365, a new customer relationship management software to compete with Salesforce — Microsoft Corp. is teaming with Adobe Inc. and C3.ai, the company of customer-software pioneer Tom Siebel, in another bid to better compete …
12 Stock Losers in the Dow During Monday’s Selloff
Source: The Street
The worst stocks in the Dow Monday include American Express, Boeing, Salesforce, Honeywell and Disney. See which stocks are performing worst Monday.
